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Integrations
Integrations

Apps and software that Dentally integrates with to make your life easier

How to use and manage integrations๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI only - What is the 'Integrations' section in Dentally?
General Integrations

Delve into Dentally iPad, Dentally Main and Dental Referrals in this collection


Integrated Payments

Information on setting up and processing payments/refunds through our different integrated Dentally Payment partners such as PaymentSense and Dojo


How to set up a preferred terminal? - AU ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡บ AU only - Practices in Australia that have multiple payment terminals can choose a preferred terminal for each user
Getting started with integrated payments๐Ÿ‡ฆ๐Ÿ‡บ AU only - How integrated payment terminals work? What terminals do we integrate with? Setting up Dentally Payments for Tyro or Hicaps?
How to set up a preferred terminal - UK๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - If you use multiple payment terminals at your practice you can choose a preferred terminal for each user.
Setting up Dojo๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - How to connect your Dojo terminal to Dentally for full payment integration
Activating integration mode on your Dojo terminal๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - How to activate integration mode on your Dojo terminal
How to refund a payment through your integrated payment terminal๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI only - Refunding a payment with my integrated card machine.
How to take a payment using your integrated terminal๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, CA, UK, ROI - Let's take a look at how you can take payments through your integrated terminal directly from Dentally.
Getting started with integrated payments - UK ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง UK only - How integrated payment terminals work? What terminals do we integrate with? Setting up Dentally Payments?
How to use the matching screen to reconcile/resume payments on my card machine๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI only - Use the matching screen to resume or reconcile a previous payment.
Setting up Paymentsense๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - How to set up your Paymentsense payment terminals to be integrated with Dentally
Setting up Worldpay๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - How to set up your Worldpay payment terminals to be integrated with Dentally
How to process a payment on my terminal when my Worldpay integration isn't working๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - If your integration happens to be down you can still process standalone payments on your device.
How to troubleshoot my Worldpay terminal๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - For troubleshooting problems with your Worldpay terminal
MPC - My Practice Cloud

Integrated to MPC? Take a read through our MPC reporting help guides here


How to sign up for MPC?๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - Want to get started with My Practice Cloud? Get in touch on hello@dentally.co to get started
How to use the MPC Action Today Dashboard๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - Understanding the My Practice Cloud's dashboard and the information and insights it can provide you with.
What to do if MPC is out of date๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - What to do if you see an out of date message against your practices listed in My Practice Cloud.
MPC NHS reports overview๐Ÿฅ NHS practices only - A brief breakdown of the available reports in the NHS section on My Practice Cloud.
MPC Performance reports overview๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - A brief breakdown of the available reports in the performance section in My Practice Cloud.
MPC Patient and Clinical reports overview๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - A brief breakdown of the available reports in the patient and clinical section in My Practice Cloud.
How to use the Practice Management dashboard in MPC๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - Navigating and understanding the My Practice Cloud's practice management dashboard
MPC Financial reports overview๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - A brief breakdown of the available reports in the financial section in My Practice Cloud.
How to use Cash Sheets in MPC๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - Navigating to and using Cash Sheets in My Practice Cloud
How to use Custom Dashboards in MPC๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - Navigating and understanding the My Practice Cloud's custom dashboard to measure case acceptance.
Using my MPC reports๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - How to export, print and schedule my My Practice Cloud reports. Where can I find a detailed breakdown of each report.
How to add my NHS contract to MPC๐Ÿฅ NHS practices only - For the UDA reports to work in My Practice Cloud you need to add your contract to your MPC settings.
How to turn on MPC email notifications๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - My Practice Cloud's email notifications are handy for those busy days where you don't log into MPC
What to do if your having trouble logging into MPC๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - How to reset your forgotten password for My Practice Cloud and how to unlock your MPC account
How to add and edit users in MPC๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU/UK/ROI - How to add a new user to your My Practice Cloud account and how to edit existing MPC users.