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NexGen API - Practice FAQs

๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡ฆ๐Ÿ‡บ UK/ROI/APAC/CA - With the upcoming changes to the NexGen API here are some of our FAQ's to support you through this change.

Written by Amber Morris

What is changing?

Dentally is launching a new set of APIs, the NexGen APIs. Designed to improve security, reliability and scalability.


How do Partner integrations authenticate now?

Partners will authenticate directly with Dentally, so you - the practice - no longer need to create or manage API tokens on their behalf. Dentally also checks what data each partner needs and verifies their product before it's made available to practices.


When are the NexGen Practice APIs launching?

An initial batch of APIs will be launched at the end of August, with continuous releases of APIs until outcome parity with the current v1 APIs is achieved. How you connect with Partners will also be changing over the coming months with the intention for you to use the Dentally Marketplace to fully manage which Partners are connecting to your practice data.


Do I need to do anything right now?

For most practices, no action is required at this stage.

If you are working with a third party who is not an official Dentally partner, please encourage them to complete a Dentally Partner application.


Can I still get API access for my own practice?

Yes, you can create NexGen API credentials for your own use in Dentally 'Settings'. These credentials should only be used once, and should not be shared with others. Treat the credentials as you would a password.


Will existing integrations stop working?

No. The existing v1 APIs will continue to operate as normal. We do encourage you to adopt the NexGen APIs to improve the security, performance and reliability when accessing Dentally data.


Why is Dentally making these changes?

The NextGen APIs provide a more secure, scalable and reliable foundation for integrations, while improving long-term performance, access control and platform stability for our users.


What is the Dentally Marketplace?

A new website where practices can discover trusted solutions from verified Dentally Partners within the Dentally ecosystem. An in-app version will be available later this year so you can explore and manage your integrations directly within the app.


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