Please note, the following images were taken on a dev-spec terminal. Customers' terminals will look slightly different (e.g., have Worldpay branding), but the workflow detailed below is the same.
How to process a standalone payment on a Worldpay card terminal
Switch on the terminal, if it sn't already on.
Select 'Payments' on your device.
If you are asked to enter a username and password, These credentials would have been provided by Worldpay when you first received your terminal.
Select 'Sale' or 'Refund' as needed.
Enter the amount and select 'Done'.
Follow the prompts on the terminal to complete the transaction.
Once you see the sale or refund has been processed you will then need to add the payment to the patients Dentally account manually.
For troubleshooting help with Worldpay terminal errors take a read of our help guide here.