Error when attempting to send payment
If you see the Henry Schein login screen when you are trying to send a payment to your Worldpay terminal you should"
Make sure you are NOT using an incognito browser to process your payments.
If using Chrome, check your browser settings to ensure you are not blocking third party cookies:
Click the three dot menu in the top right of your browser, navigate to, Settings > Privacy and security > Third-party cookies > and Enable 'Allow third-party cookies'
If you cannot see these options, get in touch with support for further assistance.
📝 Please note: Additional troubleshooting guides provided by Worldpay can be found at the following links:
For general hardware Worldpay troubleshooting guidance take a look at worldpays downloadable guide here.
For AMEX troubleshooting help on the PAX A920 pro terminal view Worldpays downloadable guide here.
For help with your receipt settings on the PAX A920 pro terminal take a read through Worldpays downloadable guide here.