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How to add and edit users in MPC

How to add a new user to your My Practice Cloud account and how to edit existing MPC users.

Amber Morris avatar
Written by Amber Morris
Updated over a month ago

How to add and edit users in MPC

  • Navigate to the 'Practice Admin Manager' section under the hamburger menu. If you do not see this option you are not logged in as a high enough MPC user and you should consult your MPC admin for assistance.

  • Click into 'Manage Users'.

Editing a user

  • To edit an exiting user click on the 'Edit' button next to user.

  • This will allow you to edit anything from their name, email address or even help unlock their account and reset their password.

  • To delete a user click on the red 'Delete' button next to the user.

Adding a user

  • To add a new user click 'Add User' in the top right of the screen.

  • Start by entering in the 'First Name', 'Last Name' and a unique 'Email'.

๐Ÿšจ Important: Using a unique email address is essential especially if the user has worked across other dental practices using MPC.

  • Set the 'Language' in correspondence with your currency.

  • If you are part of a group make sure that you tick all the practices the user will need to have access to.

  • Tick the 'User Active' and 'Send Welcome Email' on the right hand side.

  • If the user will be an administrator tick the 'Allow User to Manage Users on Portal' box.

  • Role groups can be assigned to the user in the bottom right if needed. To find out more about role groups get in touch with Ellie Bot and our team via support chat in Dentally.

  • Click 'Save' in the top right to complete the new user setup.

  • The user will then receive an email from MPC asking them to set up their password to complete the account set up.

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