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What to do if your having trouble logging into MPC
What to do if your having trouble logging into MPC

How to reset your forgotten password for My Practice Cloud and how to unlock your MPC account

Amber Morris avatar
Written by Amber Morris
Updated over a week ago

How to reset my MPC password

  • Navigate to the MPC login screen.

  • Click on the 'Forgot your password?' link underneath the 'LOGIN' button.

  • Enter in the email address you used to sign up with MPC and click 'REMIND'.

  • You will be sent a password reset email, this could take up to 5 minutes to arrive. Please check your spam or junk if you do not see this arrive into your main inbox.

  • Follow the instructions in the email to reset your password.

  • When logging in make sure you wait for the two factor authentication code patiently as this can take a few moments to arrive in your inbox as well.

How to unlock my MPC account

Should you fail to log more then 3 times you account will be locked for 30 minutes until you can try again.


Should you wish to instead use the forgotten password button you will still need to wait 30 minutes until you can log.

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