NHS England & Wales
By Amber and 3 others4 authors47 articles
- NHS 'Other Treatment' Category GuidanceFollowing NHS guidance which came into effect 1st August 2025 some treatment items should no longer use the 'Other Treatment' category.
- How to claim for repairing a denture🏥 NHS EN only - What you can claim for a repair to a denture on the NHS England and Wales
- How to record Complex Care Pathways🏥 NHS EN only - Set appointments as Complex Care Pathways when
- How to set up my Practice for NHS Submissions🏥 NHS EN/WA only - How to set up a Practice for NHS Submissions, Compass & NHS Scotland help desk phone number
- How to adjust the clinical data set of NHS treatment items🏥 NHS EN/WA only - How to apply and edit the NHS 'Treatment Category' and 'Band' on your treatments
- Setting a Patient's Plan to NHS🏥 NHS EN/WA only - How to set a patient's plan to NHS
- Add NHS PDS Plus to your NHS contract details in Dentally🏥 NHS EN/WA only - How to add PDS Plus support to your NHS contract details in Dentally
- How-to add a Guaranteed/Free Repair/Free Replacement NHS Treatment🏥 NHS EN/WA only - How to request free repair, free repair as continuation of treatment
- Submitting Orthodontic NHS Claims - England & Wales🏥 NHS EN/WA only - Submitting Orthodontic Claim - England & Wales
- Understanding your NHS England NHS claim form🏥 NHS EN only - Submitting NHS England claims
- How to do NHS referral claims in England🏥 NHS EN only - Explaining NHS referral claims.
- How to send an incomplete claim for NHS England🏥 NHS EN only - How to send a successful incomplete or FTR NHS claim in England
- Add or Remove Exemption from an Existing Claim at Dentally🏥 NHS EN/WA only - Add an exemption to an open Treatment Plan. Remove, take off, delete an exemption from an existing NHS claim.
- How to withdraw an NHS England/Wales claim🏥 NHS EN/WA only - How to withdraw a claim for NHS England/Wales
- How to submit an NHS England claim🏥 NHS EN only - A step-by-step guide to submitting an NHS claim
- Orthodontic Case Assessment🏥 NHS EN/WA only - How to record an Orthodontic assessment. How to enable the Ortho tab for non-NHS sites
- How to claim for NHS continuations, referrals and regulation 11 claims🏥 NHS EN only - How to manage Continuation of treatment, Treatment on referral, and Regulation 11 claims in Dentally.
- How to send claims for a locum dentist - NHS England/Wales only🏥 NHS EN/WA only - Locum dentist claims
- How to complete a Case Mix assessment for a patient?🏥 NHS EN/WA only - Where to fill out a Case Mix form for a patient and how to report on your past Case Mix assessments, for NHS practices.
- Understanding adjustments to dentures and bridges🏥 NHS EN/WA only - Providing an adjustment to a bridge or denture and the appropriate bands to use
- How to record Unscheduled Care treatments🏥 NHS EN only - Set appointments as Unscheduled Care when completing urgent work
- How to use the 'NHS UDAs/UOAs' report🏥 NHS EN only - How to use the NHS Reports to find out your total or forecasted UDAs/UOAs for a time period
- How to use the 'NHS Claims' report in England and Wales🏥 NHS EN/WA only - Use the 'NHS Claims' report for tracking NHS Claims status and payments for claims in NHS England and Wales
- What to do if you encounter an NHS England claim error🏥 NHS EN only - Let's take a look at how to deal with invalid NHS England claims...
- How to deal with queried NHS claims🏥 NHS EN/WA only - How to deal with an NHS claims returned as a query - UDAs/value not as expected or claim more than 2 months late
- Dealing with NHS England Claim Problems🏥 NHS EN/WA only - How to understand the NHS England error codes encountered when submitting NHS Claims
- NHS Claim Error - Invalid XML Error🏥 NHS EN/WA only - How to deal with the NHS claim error - Invalid XML
- NHS Claim Error - Treatment dates are outside the period of the contract or the performer's tenure🏥 NHS EN/WA only - How to resolve the NHS Claim error - Treatment dates are outside the period of the contract or the performer's tenure
- NHS Claim Error - Duplicate or overlapping claims🏥 NHS EN/WA only - How to fix NHS Claim Error duplicate or overlapping claims in Dentally
- NHS Claim Error - Invalid location ID🏥 NHS EN/WA only - How to resolve NHS Claim Error Invalid location ID in Dentally
- NHS claim error - no significant treatment on a claim - England and Wales🏥 NHS EN/WA only - How to resolve the NHS claim error - no significant treatment on a claim - England and Wales
- NHS Claim Error - Further treatment within 2 months🏥 NHS EN/WA only - How to resolve NHS Claim Error - further treatment within 2 months invalid
- NHS Claim Error - Invalid PIN🏥 NHS EN/WA only - Where to amend the NHS Claim Error Invalid PIN and how to resubmit claims in Dentally.
- NHS Claim Error - SQ Ind claim where original has already been deleted or is in error🏥 NHS EN/WA only - How to resolve the error message NHS Claim Error - SQ Ind claim where original has already been deleted or is in error
- NHS Claim Error - Invalid or missing contract name and/or performer number🏥 NHS EN/WA only - How to resolve the NHS Claim Error - invalid or missing contract name or performer number in Dentally.
- NHS Claim Error - Free Repair / Replacement🏥 NHS EN only - How to Resolve NHS Claim Error - Free Repair / Replacement
- NHS claim error - Inappropriate treatment code used🏥 NHS EN/WA only - How to resolve a '128 - Inappropriate treatment code' claim error on NHS claims.
- Setting up the ACORN assessment template in Dentally🏥 NHS WA only - How to download and install custom fields for ACORN treatment template custom fields, and how to access ACORN info.
- How to use the 'NHS Contract Reporting' report🏥 NHS WA only - Use the NHS Contract Reporting report to track delivery against your Welsh NHS contract target by claim category and practitioner.
- NHS Wales Claims CCN46🏥 NHS WA only - The new options on NHS Wales Claims when submitting as of the 1st December 2021.
- How to submit an NHS Wales claim🏥 NHS WA only - Submitting a claim to NHS Wales for Care Package work
- How Care Packages work🏥 NHS WA only - How to view and claim for Care Packages
- How to chart warranty work for NHS Wales🏥 NHS WA only - Recording work under warranty for NHS Wales claims
- How to record lab fees for NHS Wales🏥 NHS WA only - Recording lab fees which can be claimed with the NHS or charged to the patient
- How to send an NHS claim in Wales for incomplete work🏥 NHS WA only - Claiming for incomplete work
- How NHS urgent and non-urgent referral claims work in Wales🏥 NHS WA only - Urgent and non-urgent referrals for Welsh NHS practices
- How to use the 'NHS Activity' report🏥 NHS WA only - Use the 'NHS Activity' report to understand your Care Packages