NHS England & Wales
NHS 'Other Treatment' Category GuidanceFollowing NHS guidance which came into effect 1st August 2025 some treatment items should no longer use the 'Other Treatment' category.
How to claim for repairing a denture?π₯ NHS EN/WA only - What can I claim for a repair to a denture on the NHS England and Wales.
How to set up my Practice for NHS Submissionsπ₯ NHS EN/WA only - How to set up a Practice for NHS Submissions, Compass & NHS Scotland help desk phone number
How to adjust the clinical data set of NHS treatment itemsπ₯ NHS EN/WA only - How to apply and edit the NHS 'Treatment Category' and 'Band' on your treatments
Setting a Patient's Plan to NHSπ₯ NHS EN/WA only - How to set a patient's plan to NHS
Add NHS PDS Plus to your NHS contract details in Dentallyπ₯ NHS EN/WA only - How to add PDS Plus support to your NHS contract details in Dentally
How-to add a Guaranteed/Free Repair/Free Replacement NHS Treatmentπ₯ NHS EN/WA only - How to request free repair, free repair as continuation of treatment
Submitting Orthodontic NHS Claims - England & Walesπ₯ NHS EN/WA only - Submitting Orthodontic Claim - England & Wales
Understanding your NHS England/Wales NHS claim formπ₯ NHS EN/WA only - Submitting NHS England claims
NHS Referral Claimsπ₯ NHS EN/WA only - Explaining NHS referral claims.
NHS ENG/Wales - Sending an Incomplete Claimπ₯ NHS EN/WA only - How to send a successful incomplete or FTR NHS claim in England and Wales
Add or Remove Exemption from an Existing Claim at Dentallyπ₯ NHS EN/WA only - Add an exemption to an open Treatment Plan. Remove, take off, delete an exemption from an existing NHS claim.
How to withdraw an NHS Claimπ₯ NHS EN/WA only - How to withdraw my claim for NHS England, Wales.
How to submit an NHS England/Wales claimπ₯ NHS EN/WA only - A step-by-step guide to submitting an NHS claim
Orthodontic Case Assessmentπ₯ NHS EN/WA only - How to record an Orthodontic assessment. How to enable the Ortho tab for non-NHS sites
How to claim for NHS continuations, referrals and regulation 11 claimsπ₯ NHS EN/WA only - How to manage Continuation of treatment, Treatment on referral, and Regulation 11 claims in Dentally.
How to send claims for a locum dentist - NHS England/Wales onlyπ₯ NHS EN/WA only - Locum dentist claims
How to complete a Case Mix assessment for a patient?π₯ NHS EN/WA only - Where to fill out a Case Mix form for a patient and how to report on your past Case Mix assessments, for NHS practices.
Understanding adjustments to dentures and bridgesπ₯ NHS EN/WA only - Providing an adjustment to a bridge or denture and the appropriate bands to use
Understanding your NHS UDA and NHA Claim reportsπ₯ NHS EN/WA only - How to use the NHS Reports to find out your total or forecasted UDAs/UOAs for a time period
How to use the NHS Claims Report to track progress of NHS Claims for England and Walesπ₯ NHS EN/WA only - Use the NHS Claims Report for tracking NHS Claims status and payments for claims in NHS England and Wales
What to do if you encounter an NHS England claim errorπ₯ NHS EN/WA only - Let's take a look at how to deal with invalid NHS England claims...
How to deal with queried NHS claimsπ₯ NHS EN/WA only - How to deal with an NHS claims returned as a query - UDAs not as expected or claim more than 2 months late
Dealing with NHS England Claim Problemsπ₯ NHS EN/WA only - How to understand the NHS England error codes encountered when submitting NHS Claims
NHS Claim Error - Invalid XML Errorπ₯ NHS EN/WA only - How to deal with the NHS claim error - Invalid XML
NHS Claim Error - Treatment dates are outside the period of the contract or the performer's tenureπ₯ NHS EN/WA only - How to resolve the NHS Claim error - Treatment dates are outside the period of the contract or the performer's tenure
NHS Claim Error - Duplicate or overlapping claimsπ₯ NHS EN/WA only - How to fix NHS Claim Error duplicate or overlapping claims in Dentally
NHS Claim Error - Invalid location IDπ₯ NHS EN/WA only - How to resolve NHS Claim Error Invalid location ID in Dentally
NHS Claim Error - No significant treatment on a claim - England and Walesπ₯ NHS EN/WA only - How to resolve the NHS Claim error - No significant treatment on a claim - England and Wales
NHS Claim Error - Further treatment within 2 monthsπ₯ NHS EN/WA only - How to resolve NHS Claim Error - further treatment within 2 months invalid
NHS Claim Error - Invalid PINπ₯ NHS EN/WA only - Where to amend the NHS Claim Error Invalid PIN and how to resubmit claims in Dentally.
NHS Claim Error - SQ Ind claim where original has already been deleted or is in errorπ₯ NHS EN/WA only - How to resolve the error message NHS Claim Error - SQ Ind claim where original has already been deleted or is in error
NHS Claim Error - Invalid or missing contract name and/or performer numberπ₯ NHS EN/WA only - How to resolve the NHS Claim Error - invalid or missing contract name or performer number in Dentally.
NHS Claim Error - Free Repair / Replacementπ₯ NHS EN/WA only - How to Resolve NHS Claim Error - Free Repair / Replacement
NHS claim error - Inappropriate treatment code usedπ₯ NHS EN/WA only - How to resolve a '128 - Inappropriate treatment code' claim error on NHS claims.
NHS Wales April 1st Changes - CCN47π₯ NHS WA only - Changes to NHS Wales claims following regulatory updates from 1st April 2022
Setting up the ACORN assessment template in Dentallyπ₯ NHS WA only - How to download and install custom fields for ACORN treatment template custom fields, and how to access ACORN info.
NHS Wales Claims CCN46π₯ NHS WA only - The new options on NHS Wales Claims when submitting as of the 1st December 2021.
Understanding NHS Wales patient referral codes π΄σ §σ ’σ ·σ ¬σ ³σ Ώπ₯ NHS WA only - The Welsh Government has introduced patient referral codes via Dental Access Portal (DAP).