đš Important: This article is for NHS England only.
From 1 April 2026, NHS Wales no longer uses Free Repair / Free Replacement in the same way. For Wales warranty work, use:
NHS Wales April 1st 2026 FAQs (Labs and warranty work section)
Adding a Free Repair/Free Replacement
If an NHS dental patient requires a free repair or free replacement within 12 months of the last procedure, click the required treatment once it has been added to their chart and change the status of the repair.
To do this:
Go to the Treatment on the Treatment Plan
Expand the notes area
Scroll down to the bottom of the screen
Click âFree Repairâ
Select âYesâ from the drop-down list
Click âSaveâ
The Free Repair option will only be visible if the treatment is marked as having been carried out as NHS treatment.
NHS Claim UDA Value
The NHS Claim will still carry the UDA value for the treatment, but no patient charge will be raised for the treatment marked as a Free Repair. The treatment will be marked with âYesâ under Free Repair column when the Claim is submitted.
Free Repair as Continuation of Treatment
If you need to mark a free repair as a continuation of treatment,
Click on the Treatment plan settings (the cog at the bottom of the screen)
Check the Continuation? box to mark this as a continuation of treatment
Save
Submit the claim as normal
