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NHS Claim Error - Invalid location ID
NHS Claim Error - Invalid location ID

πŸ₯ NHS EN/WA only - How to resolve NHS Claim Error Invalid location ID in Dentally

Shelley Withington avatar
Written by Shelley Withington
Updated over 2 weeks ago

Error Explained

Without a valid location ID set on your Practitioner settings, you will not be able to submit successfully.

How to Resolve

  • Go to 'Settings' and 'Practice Settings'.

  • Select 'NHS' and 'NHS Contract'.

  • Edit Contract.

  • You need to ensure that your NHS location ID is the same as on your contract. Save and then resubmit the claim with the correct location.

For more help with submitting NHS Claims, take a look at our support doc Submitting an NHS Claim

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