
Patient Record
A collection of articles to help support you with all your patient record related questions
Patient Record Overview
Adding patients, patient notes and more...
How to add a new patient๐ฌ๐ง๐จ๐ฆ๐ฆ๐บ๐ฎ๐ช UK, CA, AU, IE - Add a new patient so that you can record details, book appointments, chart and create treatment plans.
How to use the 'Details' screen in the patient record - UK/ROI only ๐ฌ๐ง๐ฎ๐ช๐ฌ๐ง๐ฎ๐ช UK/ROI only - Exploring the patient's details screen including navigating, editing, archiving and deleting.
How to work on multiple patients at the same time๐จ๐ฆ๐ฆ๐บ๐ฌ๐ง๐ฎ๐ช CA, AU, UK, IE - How to open more than one patient record at a time
How to manage your non-clinical notes in the patient's record๐ฆ๐บ๐จ๐ฆ๐ฎ๐ช๐ฌ๐ง AU, CA, IE, UK - How to show, hide, customise and delete a non-clinical note
How to use postcode look-up to enter a patient's address - UK only ๐ฌ๐ง๐ฌ๐ง UK only - How to use the postcode finder function to make it easier to enter patient details.
How to search for a patient in Dentally๐ฆ๐บ๐จ๐ฆ๐ฎ๐ช๐ฌ๐ง AU, CA, IE, UK - How to use the search box in Dentally to find a patient or archived patient
How to add and edit non-clinical notes๐ฆ๐บ๐จ๐ฆ๐ฌ๐ง๐ฎ๐ช AU, CA, UK, IE - Use notes for quick non-clinical information, reminders, or comments
Opening Multiple Patient Records๐จ๐ฆ๐ฆ๐บ๐ฌ๐ง๐ฎ๐ช CA, AU, UK, IE - How to open multiple patient records
How to use the 'Details' screen in the patient record - CA only ๐จ๐ฆ๐จ๐ฆ CA only - Exploring the patient's details screen including navigating, editing, archiving and deleting.
How to use the 'Details' screen in the patient record - AU only ๐ฆ๐บ๐ฆ๐บ AU only - Use the patient details screen to add and update patient information such as contact details and family linking.
Patient Admin
Customising and Managing your patients
Customise the Patient's Title๐ฆ๐บ๐จ๐ฆ๐ฎ๐ช๐ฌ๐ง AU, CA, IE, UK - How to add Titles into the patient's details
Archiving a Patient๐ฆ๐บ๐จ๐ฆ๐ฌ๐ง๐ฎ๐ช AU, CA, UK, IE - How to archive a patient, find archived patients
How to merge patients๐ฆ๐บ๐ฌ๐ง๐ฎ๐ช AU, UK, IE - How to merge duplicate patient records in Dentally, Including how to merge patient images beforehand!
How to link patient accounts using 'Family Members'๐ฌ๐ง๐จ๐ฆ๐ฆ๐บ๐ฎ๐ช UK, CA, AU, IE - Link and unlink family members to make appointment booking and account management easier for the family.
How to locate an archived patient?๐ฆ๐บ๐จ๐ฆ๐ฎ๐ช๐ฌ๐ง AU, CA, IE, UK - Struggling to find an archived patient, Cant find an old patient.
Using the Patient's Audit trail๐ฆ๐บ๐จ๐ฆ๐ฎ๐ช๐ฌ๐ง AU, CA, IE, UK - How to use the General and Dentally Vision audit tabs to view all the activity on a patient's record.
How to Access and Export Treatment History๐ฆ๐บ๐จ๐ฆ๐ฌ๐ง๐ฎ๐ช AU, CA, UK, IE - Access a full list of the patient's treatment history, and export this if the patient ever requests a copy
Can I add a profile photo to the patient's record?๐ฆ๐บ๐จ๐ฆ๐ฌ๐ง๐ฎ๐ช AU, CA, UK, IE - How to add a profile photo to a patient's record.
Patient Medical History Tab
Recording, editing and sending a medical history
How to manage a patient's medical history๐จ๐ฆ๐ฆ๐บ๐ฌ๐ง๐ฎ๐ช CA, AU, UK, IE - How to record, review or invalidate a patient's medical history, and how to set medical alerts
How to edit your practice's medical history questions๐ฆ๐บ๐จ๐ฆ๐ฌ๐ง๐ฎ๐ช AU, CA, UK, IE - How to add to and edit the medical history questions on the desktop
How to send medical history links via SMS and email๐ฌ๐ง๐จ๐ฆ๐ฆ๐บ๐ฎ๐ช UK, CA, AU, IE - How to send an SMS or email link for patients to complete their medical history online.
How to add a medical alert for a patient๐จ๐ฆ๐ฆ๐บ๐ฌ๐ง๐ฎ๐ช CA, AU, UK, IE - Adding a medical alert to a patient's record to flag a medical issue.