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Patient Record

A collection of articles to help support you with all your patient record related questions

Patient Record Overview

Adding patients, patient notes and more...


How to add a new patient๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช UK, CA, AU, IE - Add a new patient so that you can record details, book appointments, chart and create treatment plans.
How to use the 'Details' screen in the patient record - UK/ROI only ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช UK/ROI only - Exploring the patient's details screen including navigating, editing, archiving and deleting.
How to work on multiple patients at the same time๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, IE - How to open more than one patient record at a time
How to manage your non-clinical notes in the patient's record๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง AU, CA, IE, UK - How to show, hide, customise and delete a non-clinical note
How to use postcode look-up to enter a patient's address - UK only ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง UK only - How to use the postcode finder function to make it easier to enter patient details.
How to search for a patient in Dentally๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง AU, CA, IE, UK - How to use the search box in Dentally to find a patient or archived patient
How to add and edit non-clinical notes๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, CA, UK, IE - Use notes for quick non-clinical information, reminders, or comments
Opening Multiple Patient Records๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, IE - How to open multiple patient records
How to use the 'Details' screen in the patient record - CA only ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ CA only - Exploring the patient's details screen including navigating, editing, archiving and deleting.
How to use the 'Details' screen in the patient record - AU only ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡บ AU only - Use the patient details screen to add and update patient information such as contact details and family linking.
Patient Admin

Customising and Managing your patients


Customise the Patient's Title๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง AU, CA, IE, UK - How to add Titles into the patient's details
Archiving a Patient๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, CA, UK, IE - How to archive a patient, find archived patients
How to merge patients๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, UK, IE - How to merge duplicate patient records in Dentally, Including how to merge patient images beforehand!
How to link patient accounts using 'Family Members'๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช UK, CA, AU, IE - Link and unlink family members to make appointment booking and account management easier for the family.
How to locate an archived patient?๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง AU, CA, IE, UK - Struggling to find an archived patient, Cant find an old patient.
Using the Patient's Audit trail๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง AU, CA, IE, UK - How to use the General and Dentally Vision audit tabs to view all the activity on a patient's record.
How to Access and Export Treatment History๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, CA, UK, IE - Access a full list of the patient's treatment history, and export this if the patient ever requests a copy
Can I add a profile photo to the patient's record?๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช AU, CA, UK, IE - How to add a profile photo to a patient's record.