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How to add a medical alert for a patient
How to add a medical alert for a patient

Adding a medical alert to a patient's record to flag a medical issue.

Hebe Neate-Clegg avatar
Written by Hebe Neate-Clegg
Updated over a week ago

How do I flag a medical issue on a patient's record so my team are aware?

When a patient completes their medical history, a red heart will appear next to the entry in the 'Medical' tab of the patient record, if one of their answers indicates they have a medical issue.

You can also set a medical alert if you wish, to flag the medical issue at the top of the patient record.

How do I set up a medical alert for a patient?

  • In the patient record, go to the 'Medical' tab.

  • Clicking 'Toggle special needs icon' will add an amber dot 🟠 at the top of the patient record, next to their name.

  • Clicking 'Toggle alert' will add a red heart ❤️ at the top of the patient record, next to their name, indicating that their medical history contains a medical issue to be aware of.

  • With 'Toggle alert' enabled, a dropdown arrow will then appear next to it, allowing you to create a manual alert, if you require more detail than just the red heart.

    Click the down arrow, select 'Set alert text', and enter the wording you need. This will place a worded alert by the patient’s name in a red box.


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