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User Settings

All you need to know to configure your users, practitioners and permissions

How to update Date and Time display๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ ROI, AU, UK, CA - Users can choose whether they would like to view a 12 hour clock or a 24 hour clock in Dentally
How to add a new user to Dentally๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช AU, UK, CA, ROI - How to add a new user to Dentally, and set up a new member of staff on Dentally
How to set up and use Two-Factor Authentication (2FA)๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - Enhance your account security and enable Two-Factor Authentication (2FA) on your Dentally account.
How to add/edit a practitioner in Dentally - UK/CA only ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง CA/UK only - How to add a new practitioner to your practice in Dentally, and how to edit an existing one.
How to add/edit a practitioner - AU only ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡บ AU only - The options seen when adding a practitioner differ in each region
How to change your Dentally password๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช AU, UK, CA, ROI - How to reset your Dentally password, what to do if you forget it, and understanding specifications.
What is single sign on or SSO?๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - What is single sign on or SSO and what can it be used for in Dentally?
How to log in with SSO?๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช UK, CA, AU, ROI - If you have enabled SSO at your practice (single sign-on) make sure you are logging in correctly.
How to manage your account๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช AU, UK, CA, ROI - Manage your account, address, image, two-factor authentication, password, preferred phone numbers
How to remove a user๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - How to remove a user/practitioner so they no longer have access to Dentally
How to amend permission levels๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ ROI, AU, UK, CA - Give access to certain features for users at different permission levels in Dentally ๐Ÿ”’
How to enable Discounting permissions๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ AU/CA only - You can enable users to be able to apply discounts.
Understanding the default permission levels in Dentally - UK only ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง UK only - What each default permission level allows users access to in Dentally
Understanding the default permission levels in Dentally - AU/CA only ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ AU/CA only - What each default permission level allows users access to in Dentally
How to log in and out of Dentally๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ช AU, UK, CA, ROI - How to log in and out, and login best practice.
How to use the Dentally Dashboard๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - Let's take a look at all the information you can find on Dentally's homepage dashboard.
How the 'unusual login' email worksIf we notice suspicious activity on your account, you will receive this email. Take a look at the why, what and how behind these emails here.