How do I export my Dentally database?
If you are a current Dentally customer and you wish to export your data, please send us a message via Support Chat to discuss this. It is not possible for you to export your database manually in Dentally unless you contact Support first.
You must be an admin user, such as the owner, principle dentist or practice manager.
If you are exporting your data because you are leaving Dentally, you will have 30 days to download your export (from the day the export completes). After this point, your access will be restricted and downloading will not be possible.
📝 Please note: For compliance reasons, if you leave Dentally, your Dentally data will be held for up to 90 days, after which it will be destroyed in accordance with our policies.