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How to send an NHS claim in Northern Ireland?

If you are a Northern Irish NHS dental practice, then follow these steps on how to send your NHS claims in Dentally.

Amber Morris avatar
Written by Amber Morris
Updated over a week ago

Let's take a look at how to send your NHS NI claims through Dentally.

Once you have completed an NHS course of treatment, it's time to send your claim. The patient must have NHS set as their payment plan and have a Health and Care number or CHI number on their patient details.

Watch the below video ⬇️ or follow the step-by-step instructions on how to successfully send your NHS claims.

Video instructions...

Step-by-Step instructions...

Once on the patient's chart and you have completed the course of treatment follow these steps;

  • Tick the items as completed on the chart screen

  • Then click submit claim in the bottom right

  • This is pre-populated as much as it can if charted correctly

  • Run through the form and double-check everything is correct

  • Tick the declarations at the bottom

  • When you are ready click submit claim

  • You will get one last prompt to make sure you are happy

  • Click complete

Watch the video above to see a breakdown of the claim form

and to see what this looks like in Dentally.

  • The claim will sit as queued for approximately an hour before Dentally sends this to the NHS for you.

Remember you can keep track of your NHS claims via

the NHS Claims report. Read more about the report here.

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