๐ Please note: This article relates to the FP17 form for use by NHS EN/WA ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ practices. For the GP17 form, for use by NHS SC ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ practices, please refer to this article.
When are my patients required to complete an FP17 form?
A patient will be asked to complete an FP17 form if:
They are a new NHS patient visiting the practice - Any NHS patient attending for the first time with no active treatment plan will be asked to sign an FP17 form.
The patient has a new treatment plan - If the appointment is linked to a treatment plan with existing completed treatment items, a new FP17 won't be required. If the appointment is not linked to a treatment plan, a new FP17 will be required.
They are visiting for an emergency appointment - When an NHS patient comes in for an emergency appointment that is not tied to their existing treatment plan, the system will prompt a new FP17 form.
If these criteria are met, the FP17 form is automatically generated for patients to complete using Portal. If a patient is continuing a treatment plan, they will not be asked to sign a new FP17 form.
How can my patients complete an FP17 form digitally?
Patients will be prompted to complete their FP17 up to 14 days before their next dentist appointment.
If a patient needs to complete an FP17 and meets all the requirements, they will be prompted in the patient Portal to complete the form.
๐กTop tip: If your practice has Concierge enabled, patients will be able to follow the below steps on a tablet device in the practice as well, in addition to being able to complete the form at home in advance.
They should select 'Fill in your NHS form' from the outstanding task list on their home page.
They then select an appropriate exemption, or select 'I am not entitled to any exemptions', and click 'Confirm'.
They will be prompted to enter their HC2 certificate number and click 'Confirm'.
Once they have completed all required fields, they can confirm the data is correct and proceed.
They should click 'Agree & sign', then confirm that they agree by providing their signature and clicking 'Sign'.
If they are signing on behalf of another patient, they must tick the box to indicate this. They will then be prompted to provide their name and their relationship to the patient.
Once they have clicked 'Sign', they will be taken back to their dashboard and will see that the 'Fill in your NHS form' action card is now ticked and crossed out.
Once the patient has completed the FP17 form, you will be able to view it in the patient's record, in the 'NHS' tab (under 'Exemptions')
What a patient makes a mistake with their digital FP17 form?
If a patient realises they've made a mistake after completing their FP17 form via Dentally Portal:
You should invalidate the incorrect form from the 'NHS' tab in the patient record.
This will then prompt a new FP17 form to be required, and this will show in the patient's Portal.
The patient should then complete a new form as soon as possible.