What is Concierge mode in the Portal app?
When a patient arrives at the practice for their appointment, they can use a tablet to complete any outstanding forms or actions. This is called Concierge mode, and requires you to pair a device.
How do I turn on Concierge mode?
If your plan includes Dentally Portal or the current iPad app, it is automatically available as long as you have a device paired. To make use of Concierge:
You will need a device which you can give to patients to complete their forms.
Once you have a tablet, you must pair the device with your Portal - you must select 'Concierge' under 'Mode' when pairing your device.
Once set up, keep your Concierge tablet behind your reception desk and only hand to patients who have an appointment that day.
To learn more about what the patient sees when using Concierge mode, read our handy guide here.
🚨 Important to note: This is different from Dentally iPad! You can find more information about Dentally iPad here.