How do I show practitioners as unavailable if they are on holiday?
You can show practitioners' time off in two ways:
Schedules - For planned annual leave lasting multiple days, we recommend using schedules. These can be added in advance, with no need to make changes to individual days one at a time, and setting a start and end date means it will turn off automatically. This overrides practice opening hours.
Calendar override - For time off of just 1-2 days, or leave booked at the last minute, we recommend using the calendar override feature. It is easy to make quick changes to the calendar to reflect availability, without needing to make or edit schedules, and it will only affect the chosen day. This overrides schedules and practice hours.
When you mark a practitioner as unavailable, their diary will show as greyed out and it will not be possible to book appointments with them during these times.
📝 Please note: We recommend using these steps, rather than adding 'fake' appointments to block time out in your calendar, which can lead to inaccurate utilisation reporting and is not recommended.