What devices and systems can support Dentally?
Dentally is entirely based in your web browser - you do not need to download or install anything in order to use Dentally.
💡 Top tip: If you're looking for iPad requirements to run Dentally Portal devices, see our dedicated article here. For the recommended system requirements for Dentally Vision, see the dedicated article here.
Dentally works best when your system is configured using the below guidelines:
Operating system - Most recent Windows or MacOS system
CPU - Intel Core i3 or equivalent processor
RAM - 8GB
Monitor Resolution - 1920 x 1080 or 21.5"
Browser - Google Chrome (latest version)
Broadband speed: High speed broadband connection
Bandwidth Download Speeds: 15+Mbps
Upload Speeds: 10+Mbps
🚨 Important to remember: For those using the Dentally imaging bridge to connect to your external imaging software, please note that this is only supported by 64-bit operating systems.
These system requirements will offer the best experience using Dentally, but it can function with an operating system or browser which is up to a year older than the current version.
If your download and upload speeds are below 4mbps, you will need a mobile dongle with a 4G business plan as a back-up. It is preferred that NBN is installed at the practice for ultimate outcome.