What devices and systems can support Dentally?
Dentally is entirely based within your web browser - you do not need to download or install anything in order to use Dentally.
💡 Top tip: You can check the optimal system requirements for Dentally Portal's Concierge, and for Dentally Vision - as these may differ from the standard requirements.
Dentally works best when your system is configured using the below guidelines:
Operating system - most recent Windows or MacOS system
CPU - Intel Core i3 or equivalent processor
RAM - 8GB
Monitor Resolution - 1920 x 1080 or 21.5"
Browser - Google Chrome (latest version)
Broadband speed: High speed broadband connection
Bandwidth Download Speeds: 15+Mbps
Upload Speeds: 10+Mbps
If you are unsure how to check these requirements, reach out via Support Chat.
🚨 Important to remember: For those using the Dentally imaging bridge to connect to your external imaging software, please note that this is only supported by 64-bit operating systems.
These system requirements will offer the best experience using Dentally, but it can function with an operating system or browser which is up to a year older than the current version.
If your download and upload speeds are below 4mbps, you will need a mobile dongle with a 4G business plan as a back-up. It is preferred that NBN is installed at the practice for ultimate outcome.