How do I set up the 3Shape Unite bridge?
The 3Shape Unite software bridge lets you connect your 3Shape Unite software to Dentally Vision, so you can acquire CAD/CAM scans from a 3Shape scanner directly within a patient's exam. Use this guide to pair your 3Shape account and get the bridge ready to use.
🚨 Important: This integration is currently only supported on Windows machines and is not supported on Macintosh devices.
Before you begin:
You'll need an active 3Shape account and your login credentials to hand before you begin.
Install the acquisition agent on every computer that will use the 3Shape Unite software bridge.
Make sure all your acquisition devices are already working correctly in the 3Shape Unite software on that computer.
Click the 'Acquisition Agent' icon in your system tray and select 'Preferences'.
On the 'General' tab, click '3Shape Settings'.
In the '3Shape Settings' dialog box, click 'Log In'.
Enter the email address associated with your 3Shape account, then click 'Next'.
Enter the password associated with your 3Shape account, then click 'Sign In'.
Click 'Done' to close the 3Shape Settings dialog box.
Click 'Done' to close the Preferences dialog box.
Once paired, the 3Shape Unite bridge is ready to use. You only need to complete this setup once per computer.
📝 Please note: If it's been over an hour since you last logged in to your 3Shape account, you'll need to log in again before you can acquire scans successfully.
How do I acquire a scan using the 3Shape Unite bridge?
Open the 3Shape Unite software and log in.
Open the patient's exam in Dentally and select the 'CAD/CAM Scan' imaging procedure.
On the 'Available Devices' menu, select '3Shape'.
Click 'Start'.
In 3Shape Unite, click the 'Open Patient' pop-up box.
Acquire the images you need in the 3Shape Unite software. Once you finish scanning, the images appear in Dentally Vision automatically.
📝 Please note: 3Shape doesn't currently send bite (buccal) scans back to Dentally Vision.
Assign the scanned images to the correct slot, then click 'Begin Uploading'.
Once uploaded, the images are saved to the patient's exam in Dentally Vision.
Troubleshooting 3Shape software bridge:
If the bridge stops working, check that your 3Shape settings are correct in the acquisition agent preferences and that you ares till logged into 3Shape.
For any issues with a device not working in the 3Shape Unite software, contact 3Shape support this isn't something Dentally support can resolve directly.