Using the recovery feature in Dentally Vision
If you begin uploading an exam with unmounted images still sitting in the scanned images section, Dentally Vision will prompt you to use the Recovery feature.
This allows you to save those images and continue the exam later without losing them.
Sending images to Recovery
After acquiring images and dragging them into the examination, you may still have images remaining in the Scanned Images section at the bottom of the screen.
If you select Begin Uploading while images are still there, Dentally Vision will display the prompt 'Send Images to Recovery?'
💡 Top Tip: For more information on acquiring images, refer to your image acquisition guide
Recover Images
Selecting Send to Recovery saves the remaining images for that patient. The next time you open an exam for the same patient, those images will appear again in the Scanned Images section, ready to drag into the exam.
Discard Images
Selecting Discard Images permanently deletes the remaining images.
These images cannot be recovered through Dentally Vision once discarded.
Using recovered images
If a patient has images saved in Recovery, they will automatically appear in the Scanned Images section the next time you open an exam for that patient.
To use them:
Open the patient exam
Drag and drop the recovered images into the correct positions
Select Begin Uploading as normal
There is no need to reacquire the images.
Images missing?
If the images successfully reached Dentally Vision, you can recover the image either via the process above - if already sent to recovery- or from the local Recovery folder on the acquisition PC.
Access recovery on the acquisition PC
On the PC where the images were acquired:
Open File Explorer
Navigate to: C:\Program Files (x86)\Acquisition Agent\Recovery
You can then import the images back into Dentally Vision using the normal image import process.
If the images are not in the Recovery folder
If the images are not present in the Dentally Vision Recovery folder, check your X-ray processor software for its own recovery or temporary image folder, if available, or reach out to your x-ray processor provider.