🚨 Important - Please note this report is currently in Closed Beta and may not be visible for your practice.
Where to find my 'Image Conversion' Report...
After your images have been successfully migrated to Dentally Vision you will be able to locate your report under 'Reports' → 'Practice' → 'Image Conversion'.
Once you open the report, you’ll see two main sections:
a Summary of your migration for an easy overview, and
a Patient Search tool for detailed review of mapped and unmapped patients.
'Summary' section of the 'Image Conversion' Report
The Summary gives you an instant overview of your imaging migration:
Patients
Summary - Number and percentage of mapped patients and those with extracted images.
Conflicts - Percentage for each type of unsuccessful mapping reason (e.g. patient not found in Dentally – see full list below).
Histogram - Distribution when the latest image was take for patients that were not able to be mapped successfully (e.g. 25 per cent of unmapped patients have not had a new image taken in the last 2 years).
Images
Summary - Number and percentage of extracted and mapped images.
This dashboard helps you quickly see how successful the migration is and what actions may need taking depending on the age of any unmapped images - for example if all unmapped images are over 10 years old you may wish to leave them accessible via the Image Conversion report instead of spending time importing these to the patient in Dentally Vision.
'Patient Search' section of the 'Image Conversion' Report
Use this tab to find a specific patient record and see whether their images were mapped correctly.
How to search for a patient on the 'Image Conversion' report...
Go to the 'Patient Search' tab.
Enter the patient name or ID in the search bar.
Apply quick filters to focus on:
Mapped patients
Unmapped patients
Conflicted or excluded patients
Or, use the drop down list to find patients in a specific status.
Click 'View' to open full conversion details for that patient.
From here, you can see:
The Dentally record the patient was matched to
Which images were extracted
Any mapping issues or warnings
Links to download unmapped images
Understanding statuses on the 'Image Conversion' Report
Each patient record is marked with a status to explain what happened during migration.
Status | What it means |
Mapped | Images were successfully linked to the correct Dentally patient. |
Mapped (name mismatch) | The name in your old system differs slightly - often just a typo or spacing issue - may need to check the patients name in Dentally. |
Mapped with failed images | Some images couldn’t be extracted, but others were imported successfully - may wish to export images not imported and manually upload these to the patient. |
Mapped to inactive patient | The Dentally record matched but is inactive - patient may need reactivating in Dentally. |
Unmapped – Source conflict | There were duplicate patient records in the old system; only one could be mapped - may need to extract images from other source and upload to correct patient. |
Unmapped – Dentally conflict | Two possible Dentally patient matches were found, and the system couldn’t decide between them - may wish to export images and upload these to the correct patient in Dentally, as well as merge any duplicate Dentally patient records. |
No patient found | No Dentally record matched this patient from your old imaging system - may need to create this patient in Dentally. |
Excluded – No images found | No images were extracted for this patient record. |
💡 Top Tip - Most mapping issues are minor and caused by duplicates or small spelling differences. There is no immediate urgency to manually export or upload these images as they are all accessible from within Dentally via the Image Conversion report. If you’re unsure on how to proceed with any unmapped images, contact our support team for advice.

