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How to use Dentally Community

๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - Accessing and using Dentally Community to ask questions and get support.

Hebe Neate-Clegg avatar
Written by Hebe Neate-Clegg
Updated over a month ago

๐Ÿ’ก Top tip: Anyone can view the Dentally Community, regardless of whether you are a Dentally user. Only Dentally users can post and add comments.

How do I access Dentally Community?

  • Go to community.dentally.com (you can also navigate to the Community from within Dentally, by clicking the life ring ๐Ÿ›Ÿ support symbol in the left-hand toolbar).

  • From here you can use the search function to find existing questions and resources, read community posts, and view the latest news, updates and upcoming events.

To create a post and interact with othersโ€™ posts, you will need to be logged in:

  • In the top right corner, click โ€˜Loginโ€™.

  • You will be taken to the Dentally sign-in page, where you should log in as normal using your Dentally credentials.

  • You can customise your profile by clicking the icon in the top right corner and selecting โ€˜My profileโ€™.

๐Ÿ’ก Top tip: When viewing other usersโ€™ posts, you can click โ€˜Subscribeโ€™ to be notified if someone else replies to their question. This might be useful if youโ€™ve been wondering the same thing and want to see if any solutions are provided.

How do I ask a question in Dentally Community?

  • Go to community.dentally.com and log in. Once logged in, you can ask a question by clicking โ€˜+ Create a Postโ€™ in the top right or โ€˜Ask your questionโ€™ on the homepage.

  • You will be taken to the โ€˜Create new topicโ€™ page. Choose from:

    • Question โ€“ A specific issue or problem youโ€™d like answered.

    • Conversation โ€“ A topic youโ€™d like to share or discuss with others.

  • Enter the title of your topic - a short summary, which will be displayed on the homepage and in searches. This cannot be edited once posted.

  • Add a description of your issue, and include examples, screenshots and formatting as needed. This can be edited if needed after you have posted.

  • Select a main category for your query, and then add any additional tags.

  • When youโ€™re ready, click โ€˜Createโ€™ at the bottom. Your post will be added to the community.

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