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How to get support with using Dentally
How to get support with using Dentally

How to find the help centre, status page and other resources including how to start a support chat.

Amber Morris avatar
Written by Amber Morris
Updated over 2 months ago

πŸ’‘ Top tip: Remember, the support chat is different from the internal practice chat you use to communicate with your own team in the practice!

How to access Dentally Support

You can use the 'Dentally Support' πŸ›Ÿ life preserver icon on the left toolbar to open your support menu. From here you can choose between:

  • Help Centre - Open the entire help guide collection.

  • Status Page - Takes you to the Dentally system status page.

  • Contact Support - Takes you to messages to start a support chat

You can also use the blue hyperlink buttons across the very bottom of Dentally to open up the same locations:

  • Documentation - Open the entire help guide collection.

  • System Status - Takes you to the Dentally system status page.

  • Support - Takes you to messages to start a support chat

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