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Getting started with patient communications
Getting started with patient communications

New to Dentally? Then this guide is a great place to start when it comes to understanding patient communications and how they work

Amber Morris avatar
Written by Amber Morris
Updated over a week ago

Ready to explore patient communications!

Let's touch on some of the key areas when it comes to patient communication from reminders to recalls we have you covered!

Each topic below will link you out to a main help centre guide for further details and images on the 'how to' processes 🎉


🗣️ Set up reminders and confirmation messages

You can send both reminder and confirmation messages from Dentally! Make sure you have yours configured so your patients never forget an appointment again.


🗣️ Send follow up communications

You can use Dentally's automation settings to send follow up messages after your patients complete an appointment. These messages can include Invoices and Estimates! Read more about how to set them up here.


🗣️ Make sure you recalls are on

In order to send recalls from Dentally, you must first turn them on in your practice settings! Once you have turned on your recalls you can choose between manually sending or automatically sending recalls.


🗣️ Using recall automation

Take some of the stress of your admin staff, whilst also keeping your diaries full and take a look into Dentally's automatic recall workflows. You'll be glad you did! Read more here.

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