How do task reminders appear for patients?
When you have task reminders enabled, patients will be prompted to complete outstanding paperwork/actions via SMS text.
The patient will receive a secure, personalised SMS text with a unique link to their Patient Portal.
By following the link, they can complete whichever outstanding tasks are required.
Only patients with tasks outstanding get a task reminder, one day before their appointment.
Task reminders are only used for medical history forms (and for the UK FP17 form where applicable).
Learn more about how task reminders work and how they benefit your practice here.
📝 Please note: Practice notification texts sent to patients may incur a charge for your practice.