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How task reminders look in the patient's view

๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡จ๐Ÿ‡ฆ UK/ROI, APAC, CA - How task reminders work for patients

Hebe Lowen avatar
Written by Hebe Lowen
Updated over 3 weeks ago

How do task reminders appear for patients?

When you have task reminders enabled, patients will be prompted to complete outstanding paperwork/actions via SMS text.

  • The patient will receive a secure, personalised SMS text with a unique link to their Patient Portal.

  • By following the link, they can complete whichever outstanding tasks are required.

  • Only patients with tasks outstanding get a task reminder, one day before their appointment.

๐Ÿ“ Please note: Practice notification texts sent to patients may incur a charge for your practice.

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