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How task reminders look in the patient's view

๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช CA, AU, UK, ROI - A look behind the scenes at how task reminders work hard for your practice and patients to collect forms.

Hebe Lowen avatar
Written by Hebe Lowen
Updated over 10 months ago

How do task reminders appear for patients?

When you have task reminders enabled, patients will be prompted to complete outstanding paperwork/actions via SMS text.

  • The patient will receive a secure, personalised SMS text with a unique link to their Patient Portal.

  • By following the link, they can complete whichever outstanding tasks are required.

  • Only patients with tasks outstanding get a task reminder, one day before their appointment.

๐Ÿ“ Please note: Practice notification texts sent to patients may incur a charge for your practice.

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