Find out about the latest features and improvements we’ve brought to Dentally this month - use the buttons below or scroll to browse the whole round-up! 🌟
Global updates 🌎
🆕 New: AI notes is here!
You can now dictate or type your observations and instantly generate a clear, structured clinical note from within the chart. Simply open your clinical sidebar, select a template and start talking - then hit 'Summarise' and your note is ready! Saving up to five minutes per patient, you’ll have more time for meaningful conversations, extra appointments and a better work-life balance. It’s now rolling out globally - if you don't have it yet, you will do soon!
Explore how AI notes gives you more time for what matters in our blog 👉
🆕 New: Easily identify which appointments are ready to book
We've introduced a number of enhancements which make it easier for receptionists to identify when appointments are clinically approved and ready to book.
Improved ‘Appointments’ tab for better visibility and reduced clutter, so receptionists can focus on actionable appointments.
Clinicians must actively mark unbooked appointments as ‘Ready to book’, reducing manual back-and-forth while ensuring receptionists can book with confidence.
Practice managers/owners can use the ‘Unbooked Treatment’ report to view all treatment plans with/without ‘Ready to book’ appointments, giving you better insight.
🆕 New: Search bar for doctors, specialists and acquisition sources
You can now search for doctors, specialists and acquisition sources in the 'Contacts' section of the settings - meaning you no longer need to scroll when looking for a particular entry. This is especially beneficial for large practices/groups.
🌟 Improved: Appointment name now displays on estimates
When you create an estimate from a service appointment, the appointment name will now automatically appear on the estimate, making it clear which appointment each estimate relates to. This highly requested feature will make it easier to keep track with minimal effort.
🐛 Bug fix:
We have released a number of bug fixes to ensure a smoother experience:
In the account screen, the 'Sent' icon that displays when you email an invoice now appears immediately, ensuring you can always see if the email successfully sent.
Clinical notes can now be exported every time, regardless of whether the 'Completed at' date is present or not. If it's missing, you'll still be able to export and you'll now see a message noting that the 'Last updated' date was used instead.
If you add a treatment after deleting an appointment without treatments, you'll no longer see an incorrect error message.
We've fixed a number of wording and display issues across reports, to ensure clarity and consistency. This includes:
The 'More' dropdown in the 'Patients' report now works consistently.
Columns which include currency in all reports are now right-aligned - this makes it easy to visually compare different amounts.
When you print the 'Takings' report, it will correctly display the payment plan name.
When changing the payment plan on a treatment plan item, it will now auto-save to ensure everything is recorded correctly.
UK updates 🇬🇧
📲 Improved: Digital FP17 logic for NHS England/Wales 🏴🏴
For Dentally Portal users with online signing, we have made a number of enhancements to improve patients' experience with digital FP17 forms. Smarter logic reduces the number of patients seeing questions which aren't relevant to them - for example, only patients under the age of 18 will see options relating to under 18s.
This helps reduce the chance for human error which can lead to rejected claims, cutting down your admin burden.
📲 Improved: NHS number capture
For NHS practices, if a patient's NHS number isn’t recorded in Dentally, they can now add it when completing their FP17 via Dentally Portal. It saves automatically to their patient record, so they won’t need to be asked again! This ensures you can reduce the amount of missing NHS numbers in your database, and maintain accurate records, efficiently and effortlessly.
💡 You don’t need to do anything - the new field will appear in all digital FP17 forms from now on!
ROI updates 🇮🇪
🐛 Bug fix: We resolved a bug affecting PRSI claims - now only practitioners that are located at the chosen site (and are active) will be available to select in the filter.

