Recalls Overview
Overview and Troubleshooting
By Hebe1 author7 articles
- Getting started with recalls in Dentally🇬🇧🇮🇪🇨🇦🇦🇺🇳🇿 UK/ROI, CA, APAC - Common FAQs for understanding, using and tracking success of recalls.
- How to understand recall markers, recall status and the 'Recalls' tab🇬🇧🇮🇪🇨🇦🇦🇺🇳🇿 UK/ROI, CA, APAC - How to use the 'Recalls' tab to keep track of patients' recalls using recall markers in the patient record
- What to do when recalls are not sending as expected🇬🇧🇮🇪🇨🇦🇦🇺🇳🇿 UK/ROI, CA, APAC - Troubleshooting issues when recall communications are not sending to patients as expected.
- How patients gets picked up for recalls🇬🇧🇮🇪🇨🇦🇦🇺🇳🇿 UK/ROI, CA, APAC - When and why patients get picked up for recalls and recall workflows.
- Which appointment types will trigger recalls🇬🇧🇮🇪🇨🇦🇦🇺🇳🇿 UK/ROI, CA, APAC - Which types of appointment will trigger a recall, and how to customise them.
- How to measure your pre-booking rate🇬🇧🇮🇪🇦🇺🇳🇿🇨🇦 UK/ROI, APAC, CA - Measuring your pre-booking rate to understand where you can improve.
- How to understand recall flags🇬🇧🇮🇪🇦🇺🇳🇿🇨🇦 UK/ROI, APAC, CA - Understanding what recall flags are, what they mean and when they appear.