Skip to main content
All CollectionsChartingTreatment planning
How does Dentally save my treatment and notes?
How does Dentally save my treatment and notes?

We have introduced some new saving methods to ensure your treatment plans and notes are safe and secure when running a busy dental practice.

Amber Morris avatar
Written by Amber Morris
Updated over 2 months ago

How is my treatment saved when multiple users are viewing the same chart from different locations

If multiple users are simultaneously editing different sections of a single treatment item – for example if one is editing the price, while another is editing the notes on a different device – all updates will be automatically merged upon saving, and users will be notified when the treatment is refreshed. πŸš€

How are my changes saved when the same treatment is being edited in more than one location

If multiple users are editing the same part of a treatment item from different devices – for example, if both users are editing the item’s clinical notes simultaneously – Dentally will alert you to the potential conflict and prevent accidental overwrites, ensuring no information is lost.

πŸ“ Please Note: both of these scenarios refer to when notes or treatment items are being edited in more than one location, this could be another laptop or computer or even just another browser tab on the same machine.

Did this answer your question?