🚨 Important to note: Kiosk will be coming very soon but is not yet available 🔜
What is Kiosk mode in the Portal app?
When a patient arrives at the practice for their appointment, they can use a tablet to check in and confirm their arrival. This is called Kiosk mode, and requires you to pair a device.
📝 Please note: This is different from Concierge mode, which allows patients to complete forms on a tablet upon arrival in the practice.
How do I turn on Kiosk mode?
If your plan includes Dentally Portal or the current iPad app, it is automatically available as long as you have a device paired. To make use of Kiosk mode:
You will need a device which patients can use on arrival for self check-in. If you intend to use Concierge mode as well, you will need two separate devices.
Once you have a tablet, pair the device with your Portal - you must select 'Kiosk' under 'Mode' when pairing your device to enable self check-in.
Ensure your Kiosk tablet is accessible and easily visible to patients upon arrival - this could be mounted on a stand or attached to the wall near the entrance. This will free up the Reception team's time to focus on other tasks.
To learn more about what the patient sees when using Kiosk mode, read our handy guide here.
🚨 Important to note: This is different from Dentally iPad! You can find more information about Dentally iPad here.