How do I find my practice's Portal web link?
In the Portal admin dashboard, go to 'Customise' in the left-hand toolbar.
For single site practices, you then click 'Portal'.
For multi-sites, you then click 'Brands', and select the relevant brand. (If the site you're looking for isn't part of a brand, click 'Portal' instead of 'Brands').
Under 'Portal web address', you will find your site's Portal link - this is the link which should be shared with existing patients.
You can click the link 🔗 icon to the right of it to copy it, and share it with patients via email/SMS, on your website, or by setting up QR codes to place in your practice.
It is possible to edit and customise the URL. Find out more about customising in our detailed guides for single-site practices and multi-site practices.
🚨 Important to remember: As of January 2025, all Portal URLs are now formatted as 'yourpracticename.portal.dental' (where before they looked like 'yourpracticename.dentr.net') - this is to provide more consistent for your brand and reassurance to patients. You will need to update anywhere where you have used your old URL link, and change it to your updated 'portal.dental' link as soon as possible.