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How to resubmit an NHS claim?
How to resubmit an NHS claim?

๐Ÿฅ NHS EN, WA, SC, NI only - Resubmitting an NHS Claim in Dentally is easy and is very similar to just submitting a claim.

Amber Morris avatar
Written by Amber Morris
Updated over 2 months ago

How to resubmit my NHS claim

If you sent the claim in the last hour you can simply change the status to cancel on the patients 'NHS' tab.

If the claim has already been sent to the NHS and received, the cancel status will not be available for you to change. If so its ideal to wait for a response and then use the below steps to resubmit the claim.

  • Go to patients chart screen and click on 'History' tab.

  • Find an item on the plan youโ€™d like to resubmit and click on the TP icon to see the entire treatment plan.

  • Click on 'Re-open treatment plan' in the bottom right.

  • Make your changes as required.

  • Once ready click 'Submit' to send this back through to the NHS.

๐Ÿ“ Please note: The steps to withdraw your claim are slightly different, if you do choose to withdraw your claim you will not be able to submit this Treatment Plan again, the plan will need to be recreated under a new treatment plan.

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