What is two-factor authentication (2FA)?
2FA adds an extra security layer to your account by requiring an additional verification step when logging in. You can choose between SMS codes or a third-party app (e.g., Google Authenticator) to generate one-time passwords (OTP).
With 2FA, your Dentally account is more secure, whether working from the office or remotely.
How do I set up two-factor authentication (2FA)?
Go to your 'User Actions' (By clicking on you name in the top right of Dentally) > 'My Account' > 'Security'.
Choose your 2FA method by changing the 'Two-factor authentication' drop down to one of the follow:
SMS: Receive a login code via SMS (requires a mobile number).
Change 'Two-factor authentication' drop down to 'SMS'
Click 'Send SMS Code'.
Enter the code sent to your phone in the 'SMS Code' field.
Enter your current password and click 'Active 2FA'
SMS and OTP: Use both SMS codes and app-generated OTPs.
Change the drop down to 'SMS and OTP'
Click 'Send SMS code' and enter the received code into the 'SMS code' box.
You can then add your 2FA app.
Click 'Generate new code'.
Use a third-party app (e.g., Google Authenticator) to scan the barcode provided, or simply use your phones camera and select your preferred app when prompted.
Confirm on your device you which to add this to your authenticator if prompted.
Enter the code generated in the app into the 'App OTP Code' field in your Dentally settings.
Enter your current password and complete by clicking 'Active 2FA'.
OTP Only: Use a third-party app to generate OTPs without SMS.
Click 'Generate new code'.
Use a third-party app (e.g., Google Authenticator) to scan the barcode provided, or simply use your phones camera and select your preferred app when prompted.
Confirm on your device you which to add this to your authenticator if prompted.
Enter the code generated in the app into the 'App OTP Code' field in your Dentally settings.
Enter your current password and complete by clicking 'Active 2FA'.
How do I reset my password with two-factor authentication enabled?
If you request a password reset, you must enter an authentication code from your app to verify your identity during the reset password process.
How do I turn off two-factor authentication (2FA)?
Go to 'User Actions' > 'My Account' > 'Security'.
Scroll down and change the drop down option to 'None'.
Enter your current password and click 'Deactivate 2FA'.
Why use two-factor authentication?
Dentally prioritises the security of your data. Adding 2FA ensures:
Increased protection: Provides a second layer of security beyond your password.
Prevention of unauthorised access: Even if your password is compromised, your account stays protected.
Flexibility for remote work: Keeps your data secure whether you're working in the office or remotely.