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Troubleshooting Imaging Bridge paths and configuration files

๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡จ๐Ÿ‡ฆ UK/ROI, APAC, CA - Locating your imaging software pathways for correct imaging bridge configuration

Written by Amber Morris

When setting up or troubleshooting the Dentally Imaging Bridge, the default Imaging Software Path or Patient Config File may not always be correct.

If the wrong path is used, the bridge may fail to connect to your imaging software or display an error during setup.

Below are common alternative paths for supported imaging software.

๐Ÿ“ Please note - These may not be accurate for your practice, if you have a bespoke set up please consult your hardware support for further help.

AIS

Imaging Software Path

C:\AISsoftware\AISmain

Carestream

Imaging Software Paths

C:\Program Files (x86)\Carestream\Dental Imaging Software\
C:\Program Files (x86)\Carestream\CSImaging\

Cliniview

Imaging Software Path

C:\Program Files (x86)\CLINIVIEW\

DBSWIN

Patient Config File

C:\ProgramData\Duerr\temp\patimport.txt

Finding the Patient Config File in DBSWIN

  1. Open DBSWIN

  2. Select Options

  3. Select Show Configuration

  4. Open the Config tab

  5. Select Modules (spanner icon)

  6. Select Patient

  7. Open the Patient Import tab

  8. Note the location of the patimport.txt file


Digora

Imaging Software Path

C:\Program Files (x86)\Soredex\DfW 2.8\Digora.exe

Examine Pro

Imaging Software Paths

Version 8.23 and earlier:

C:\Program Files (x86)\SOE\ExPro\

Version 8.24 onward:

C:\Program Files (x86)\SOE\Examine Pro\

EzDent-i

Imaging Software Paths

C:\Program Files (x86)\VATECH\EzDent-i\Bin\VTE2Loader32.exe
C:\Program Files (x86)\VATECH\EzDent-i\Bin\VTE232.exe
C:\Program Files\VATECH\EzDent-i\Bin\VTE2Loader32.exe

MediaDent

Imaging Software Path

C:\Program Files (x86)\ImageLevel\Mediadent\

Additional setup required

Duplicate Mediadent.exe and rename the copied file to:

ExPro.exe

Sidexis

Imaging Software Paths

C:\Program Files\Sirona\Sidexis4\
C:\Program Files\Sirona\Sidexis4\XG\

Sopro

Imaging Software Path

C:\Program Files (x86)\Sopro Imaging\

VistaSoft

Patient Config File

C:\ProgramData\Duerr\Vistasoft\WorkstationService\Examination\DBSWINLegacySupport\patimport.txt

Finding the Patient Config File in VistaSoft

  1. Open VistaSoft

  2. Select the Settings cog in the top-right corner

  3. Go to Interfaces

  4. Select Patient Import

  5. Copy the displayed file location into the Imaging Bridge configuration


VixWin

Imaging Software Path

C:\vixwin\
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