🚨 Important - This feature is currently in closed beta - Get in touch via Support Chat if you're interested in early access and providing feedback.
What is AI Notes?
Clinical AI notes is a voice-powered tool built directly into Dentally designed to help clinicians create clinical notes quickly and accurately by speaking naturally to summarise what took place — and AI will transcribe and format the note according to your practice’s chosen template.
No typing. No toggling. Just talk and let AI do the heavy lifting, so your notes don't ever take longer than the appointment again!
Here are some of our other most common FAQ's👇
Why should I care?
Because documenting patient visits is essential — but often time-consuming. Clinical AI notes helps cut your documentation time in half, which means:
Less admin and end-of-day backlog.
Fewer clicks and less stress.
More face time with patients.
Does it record the appointment?
No. Clinical AI notes is not an ambient listening tool. It only listens when you’re ready — after the appointment — to help you summarise what happened. You’re always in control. It has a time limit of 5 minutes (although this can be used multiple times if needed) but clinical AI notes is not ideal or intended for recording an entire appointment.
That said, we know real-time support is in high demand — and we’re actively exploring features to better support in-the-moment conversations and workflows. Watch this space! 👀
Is it built for dental?
Yes! We've optimised our clinical AI notes with a custom-built dental dictionary, so it understands the terminology you use every day. Plus, we're continuously improving it based on real user feedback.
Is it easy to use?
Absolutely. Clinical AI notes is built right inside Dentally — no new apps, no extra logins. Just one click on your clinical sidebar to start recording and your notes are generated in seconds.
What if I have an accent?
Yes! The AI is designed to support a wide range of English accents, and we’ve enhanced it with a custom dental vocabulary to boost accuracy. Just speak naturally — it’ll keep up.
How much does it cost?
Every Dentally plan includes a monthly allowance of clinical AI notes usage for free. If you go over that allowance, usage-based charges may apply! For your specific pricing reference please refer to your initial signed contract.
Or so see all plan pricing options head over to the clinical ai notes menu in app.
Is it secure?
Yes. AI Notes is fully GDPR compliant. Audio is processed securely and never stored — only the final transcript is saved. Your patients' data — and your peace of mind — remain protected.
Is my data used to train the AI?
No. At this time, customer data is not used to train the AI. If that ever changes, we’ll be transparent about how data is handled, and ensure GDPR compliance.
Can I try it now?
AI Notes is currently being piloted by a small group of practices. If you’re already on an Advanced or Advanced+ subscription, reach out to your Dentally team to enquire about joining the late-stage beta programme.
What’s coming next?
We’re just getting started with AI. In the future, we’ll explore features like capturing key moments from patient conversations. But for now, our focus is on helping you document smarter, not harder!
Got questions or want to register your interest? Start a support chat — we’d love to hear from you.