What is Ellie Bot?
Ellie Bot is your 24/7 personal AI assistant in Dentally, they are ready to provide quick, accurate answers to your questions. Ellie Bot uses our help centre amongst other sources of information to provide you with accurate answers.
When talking to AI there are certain things you can do to ensure the accuracy of your answers. Lets take a look at a few tips:
š” Top Tip: First and foremost its important to remember you can always ask to speak with a human to be handed directly to our support team š
1. Be specific
Provide as much detail as possible in your question.
Instead of: "How do I create a template?"
Ask: "How do I create a new treatment plan template?"
Specificity ensures Ellie Bot can give you precise answers on the first try.
2. Specify your region
If you are not receiving an answer relevant to your region you should include your region for tailored responses.
Instead of: "How do I refund?"
Ask: "How do I refund in the UK?"
3. Ask for clarification
If the response isnāt clear or complete, request further explanation.
Examples:"Can you shorten that answer?"
"Can you explain further?"
4. Connect to an Agent if Needed
For questions beyond Ellie Botās capabilities, click the āConnect to an Agentā button after Ellie Bot responds. A human team member will assist you.
5. Be patient
Complex queries may take a moment to process. If the initial response isnāt perfect, ask follow-up questions or connect with an agent for further support.
6. Use natural language:
Write as if speaking to a person for the best results!
By following these tips, youāll ensure smooth and efficient communication with Ellie Bot, saving time and getting the help you need faster!