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What to do if EXAMINE Pro is slow to load

🇦🇺🇳🇿🇬🇧🇮🇪 APAC/UK/ROI only - Troubleshooting if EXAMINE Pro is loading slowly.

Written by Hebe Lowen

What can I do if EXAMINE Pro is loading slowly?

If EXAMINE Pro is loading slowly, check the following:

  • Navigate to 'Options' → 'X-Ray Acquisition'. Take note of the module with a tick next to it and then select ‘Setup’.

  • Select ‘Modules', and click ‘Disable all X-Ray modules’. This will make all of the modules turn red.

  • Find the module that had a tick next to it, and click on the button under ‘Load’. This will re-activate that module only.

  • Click ‘Save Changes’ and select 'Misc setting' and then 'Maintenance'. In the CPU section, make sure there is NOT a tick in Force Single CPU. Click 'Save Changes' and 'Exit'.

  • EXAMINE Pro will now relaunch.

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