Welcome to your December 2024 Product Update!
Find out about the latest features and improvements weโve brought to Dentally this month ๐
You can use the buttons above to navigate to specific sections, or browse the whole Changelog below at your leisure! ๐ฆท
Key for your reference:
๐ New | ๐ Improved | ๐ Bug Fix
Dentally Vision ๐ฉป
๐ Improved: 'Radiograph Audit' report filters for Dentally Vision
We've added new filters to the 'Radiograph Audit' report for Dentally Vision users, to make reporting easier. These filters include 'Justification', โStatusโ (โActiveโ or โArchivedโ) and 'Provider'. For multi-sites, the report can also now be run for each site individually as well as all sites at once. Find out more using the โRadiograph Auditโ report here.
๐ Coming soon: โSuper FMX/Modalityโ view
The โSuperFMX/Modalityโ view introduces a new level of flexibility and efficiency to imaging workflows. You can now choose between the traditional template or exam-based workflow (โExamโ view) and a newly developed modality or anatomical workflow (โModality/SuperFMXโ view). This update accommodates diverse operational preferences and clinical needs, allowing you to select the workflow that best supports your diagnostic processes. More to come on this soon!
All regions ๐
๐ New: Archive feature in the images tab
The 'Images' tab in the chart now includes the ability to archive images, as an alternative to deleting them. Archived images can be permanently deleted, or restored back to the 'Images' tab if needed.
This feature is currently being rolled out, so if you can't see it yet, you will do soon! For more info on archiving, read our detailed guide here.
๐ Improved: Patient debt custom report
As part of our work to help you identify and collect debt, we've added a new custom report in the 'Patients' report, called 'In debt'. This report will show you all patients who owe money, along with the age of their debt, making it easier to collect before the debt becomes too old.
๐ Improved: Address data collection in Dentally Portal
We've improved the way we gather address data through Dentally Portal, to ensure patient records contain the correct information that is required for other platforms eg claims.
In the UK and Australia, weโre now collecting 'Town' and 'County' fields if missing details are provided through Portal. In Canada, this will be 'City' and 'Province', which will improve the insurance claims contain the correct information and are more likely to be successful.
๐ Improved: Clinical notes list choice
When adding clinical notes, you can select a template list (personal, shared, or all) from which to choose a template. Previously, it would default to the 'All' list whenever you start a new clinical note, but now it will remember the list you chose from last time. This aims to make it more efficient for users who regularly choose their templates from the same list.
๐ Bug Fix: We identified an issue where completed treatments charted on the surface of a tooth were not always showing on top of base-charted treatments (during this time, the treatments were correctly marked as complete and showed in tooth and treatment history correctly, even if they didn't show in the chart). This has now been resolved.
UK-specific ๐ฌ๐ง
๐ Improved: NHS Scotland fee uplift
As NHS Scotland have revised their fees from the 1st December, we've automatically updated patient and dentist charges for all NHS treatments. There is no action needed from you, we've done everything! Find out more about the fee uplift on the NHS Scotland website.
๐ Bug Fix: We've fixed a bug that prevented submitting a prescription item without a band 1+ treatment item under NHS England/Wales.
CA-specific ๐จ๐ฆ
๐ New: Assigning payments to different family members
When taking a payment, you're now able to select which family member the payment was taken from. Additionally, when you wish to assign the money from a payment to a specific invoice, you're now able to select an invoice from any family member. These changes should make it easier to manage payments for a family.
๐ New: New 'Collections' report filtering
You will now see the 'Payer' column in the 'Collections' report. This shows the payer for all payments, whether that's an insurance carrier or family member.
In addition, you can now filter the report by 'Insurance Payer', to select a specific insurance carrier - allowing you to quickly check what was provided by a carrier on a specific day, to make sure it lines up with your statements.
๐ New: Editable payment method and transaction number
It is now possible to edit a payment on the day it's recorded, to change the payment method, or to add/edit a transaction reference number. This will make it easy to correct any mistakes or add additional information.
This ability is only available to permission Level 3 or above, or those with the 'Can edit payment details on the same day?' permission granted.
๐ New: Electronic attachments for predeterminations
We've enabled the ability to send electronic attachments for predeterminations. This feature allows you to upload additional materials digitally through CDAnet, just like you can with claims, for insurance carriers that support this functionality. This will help you to navigate the ongoing postal strikes. Find out more about submitting attachments in our dedicated guide here.
๐ Bug Fix: There was an issue with COB transaction statuses not displaying correctly in the 'Claims' tab - this has been resolved, and all incorrect statuses have been updated accurately.